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Fire & Water - Cleanup & Restoration

SERVPRO Storm vs Hurricane Irma

10/3/2017 (Permalink)

Business Development Representative, Tammy Cochran, went to Miami in the aftermath of Hurricane Irma to assist in the cleanup efforts. This was her first Storm Team experience with SERVPRO of East Louisville. Below you will have a chance to learn first hand what our franchise does to assist with the cleanup process following a hurricane.

"When the owner ask me to go to Miami Beach following Hurricane Irma I was not prepared for the devastation and challenging work that I would encounter. We arrived at the home of a customer that had called us in the middle of the hurricane, this man was so overwhelmed with exhaustion and emotion that he burst into tears the minute we walked through the door. He and his wife had worked hard during the hurricane to keep the water damage to a minimum, but in the end, they were able to save their important possessions but the carpet and rugs were lost due to water damage. Our team of certified technicians from SERVPRO were able to have his condo clear of debris, treated for mold and mildew, dry and ready for contractors to come in to replace the carpet within 72 hours.  

I was so proud to be a part of our team. Just to see these guys step into action and help this family start to put their life back in order was an amazing experience. SERVPRO was able to help 51 families during our two weeks in Miami Beach.

I used to think that I wanted to live by the beach but Hurricane Irma has shown me the damage the beautiful ocean can cause to property. I now know the beach is a wonderful place to visit, but not a place for me to live.

One thing you can be sure of, the next time a Storm Team is called up – this girl will be ready to push her sleeves and get to work helping our customer recover."

--Tammy Cochran, Business Development 

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