Water damage cleanup

1/7/2020 (Permalink)

There is never a good time for water loss, especially after hours on a weekend. That is what happened for one of the oldest churches in Louisville, Kentucky. SERVPRO of East Louisville responded after regular business hours because we are on call 24/7/365.

The loss happened early in the morning and was found by one of the staff members upon entering for work. Apparently a drain had backed up in the activity center and caused water to enter into other areas of the building. SERVPRO of East Louisville came in and had to tear out some of the affected wet materials and start the drying process which took approximately 4 days.

This church had an Emergency Ready Profile set up by one of our representatives of SERVPRO of East Louisville. This is a document that identifies all of the sensitive areas in the building like shut offs for all major utilities such as electric, water, and gas. This document assisted the worker at the church in finding the shut off for the main water valve. Which in turn saved them thousands of dollars on their claim and also the time it took to get things back to normal.